View Full Version : WARNING: Yahoo Small Business - Domain Registrations
GarnierMoney
07-23-2008, 11:53 AM
I had a domain name with yahoo for a few years. 9.95 they charge. Today I noticed I was charged 34.99. I called them. The guy didn't know why I was overcharged. After being on hold forever he said they changed the price. I pointed out to him that A: I wasn't notified. and B: there is no reference to the new pricing online anywhere. I was talking to a brick wall. EVERYTHING ONLINE shows 9.95. I cannot find refrefence to a 34.99 charge for a single domain name.
Just a heads up.
I will now take this further. Any idea where I can complain to for deceptive advertising?
avguy
07-31-2008, 07:37 AM
I had a domain name with yahoo for a few years. 9.95 they charge. Today I noticed I was charged 34.99. I called them. The guy didn't know why I was overcharged. After being on hold forever he said they changed the price. I pointed out to him that A: I wasn't notified. and B: there is no reference to the new pricing online anywhere. I was talking to a brick wall. EVERYTHING ONLINE shows 9.95. I cannot find refrefence to a 34.99 charge for a single domain name.
Just a heads up.
I will now take this further. Any idea where I can complain to for deceptive advertising?
I bought my one year service with Yahoo!Domain last year (May 4 2007). On April 21 2008, I found that without noticing me Yahoo!Domain charged me for the second year service which I have not decided to keep or not. I canceled the service the next day (April 22 2008) and until now my money has not been credited back to my bank. I called "Yahoo!Domain" on April 28 and waited for more than half an hour without being connected to any human being. I called them again today and they told me that I didn't act quickly enough to get the refund even though I canceled the service 13 days before the expiration date. What a service!
Yahoo!Domain charged me for the second year, but the official domain company sent me this notice on May 19, 2008
===========
Dear dfotografy.com Licence Holder,
This notice is to inform you that the License for your Domain Name dfotografy.com expired on 05-May-2008 and the Domain Name will be DEACTIVATED approximately 2 days after this date.
===========
platinumtlc
07-31-2008, 09:20 AM
Wow that sucks. Sorry!
bucketeer
07-31-2008, 06:31 PM
I bought my one year service with Yahoo!Domain last year (May 4 2007). On April 21 2008, I found that without noticing me Yahoo!Domain charged me for the second year service which I have not decided to keep or not. I canceled the service the next day (April 22 2008) and until now my money has not been credited back to my bank. I called "Yahoo!Domain" on April 28 and waited for more than half an hour without being connected to any human being. I called them again today and they told me that I didn't act quickly enough to get the refund even though I canceled the service 13 days before the expiration date. What a service!
Yahoo!Domain charged me for the second year, but the official domain company sent me this notice on May 19, 2008
===========
Dear dfotografy.com Licence Holder,
This notice is to inform you that the License for your Domain Name dfotografy.com expired on 05-May-2008 and the Domain Name will be DEACTIVATED approximately 2 days after this date.
===========
Same thing happened to me, approximately the same dates - I think I signed up April, they charged me again the next March. I canceled, e-mailed them and got the same response as you. Field a claim with CC company (Chase) and just said that I never authorized it, and they didn't provide that service I was charged for, and Chase refunded it. That was the last of it. HTH.
thaar
09-23-2008, 08:20 AM
Same here. I even had my domain transferred to another provider, so they were charging me $34.99 on a phantom product. They wouldn't refund my money. I haven't had a chance to filed it with my bank, but will be doing so shortly. I will never use Yahoo pay for services again.
chikycin
09-23-2008, 12:39 PM
but a reputed company like yahoo should nt do this...surprising. http://hottestwalls.com/img5.jpg
avagyan
10-09-2008, 07:39 PM
I just noticed 2 charges of 34.95 on my CC. Are they crazy? They raised the price 17.5 times :) They asked abut last 8! digits of my CC, said that they've raised, because ICANN also rased on them :) funny. They claim that they send notifications to the alternate! email. And refused to refund even though I don't need that domains. I'm gonna try to fix it trough my CC provider and do a chargeback. What they're saying is take your domains out. I think with their outdated "Yahoo small business" it's not a smartest move. $1.99 then 9.99 i think was very good business model. I've end up paying 9.99s many times by forgeting to transfer to godaddy ontime, but 34.99?!
goldxtrade
10-10-2008, 08:51 AM
Dang... Chop it up to outsourcing huh? Those guys are notorious for not giving refunds on anything.... *sigh.... A sign of the times eh?
getmypage
10-29-2008, 08:39 PM
I also registered a domain with Yahoo! thinking its only 9.99$ but after the completion of an year in October 2008, Yahoo! gave me shocker by charging 34.95$ just for renewing that domain(& not hosting). All this while charging a card with expired information about it(I mean I didn't update the new extended expiry date of the card). I thought its clearly a case of overcharge but when I called them, one guy answered me after 15mins of all the ugly music, only to say that its the current price and it is no overcharge and certainly there won't be any refund. Needless to say, I immediately took out the other four domains I had with Yahoo!. 34.95$ for something that costs them only .20$ a year; WOW absolute fraud.
Yahoooo! is now resorting to these tricks to meet its revenue expectations to escape the axe from investors because any how it can't compete with Google and is even more foolishly failing to recognize its real competitor in Google & making deals with it.
pho008
12-04-2008, 01:53 PM
Just dispute the charge with your credit card co. I'm sure that it will work out in your favor.